Thank you for visiting and shopping at mbj2u.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
- All orders are processed within 3-14 business days upon received payment on purchase order.
- Kindly noted that orders are not shipped or delivered on weekends or public holidays.
- However, we are unable to guarantee that all orders will be delivered within the stipulated time frame as we are using third party courier service such as J&T and GDex.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
- Shipping charges for your order will be calculated base on the weight of the items.
- No extra delivery charges added for self pick up at store. However, the order and payment transaction is still via online transaction.
|Shipment method||Estimated delivery time|
|J & T||3-14 business days|
|Gdex||3-14 business days|
* Delivery delays can occasionally occur.
Shipment to addresses
- Mbj2u ships to addresses within the Peninsular Malaysia.
- We also provide SELF PICK UP option at the store.
Shipment confirmation & Order tracking
- An email containing shipment information including a tracking number will be sent to you once the package has shipped.
- Please use this number to track your shipment to the indicated destination.
- Mbj2u is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.