Thank you for visiting and shopping at mbj2u.
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Our aim is to have your items shipped to you as fast as possible. All orders are processed within 4-10 business days upon received payment on purchase order. Kindly noted that orders are not shipped or delivered on weekends or public holidays.
However, we are unable to guarantee that all orders will be delivered within the stipulated time frame as we are using third party courier service such as J&T and GDex.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated base on the weight of the items.
|Shipment method||Estimated delivery time||Shipment cost per kg|
|J & T||4-10 business days||RM xx|
|Gdex||4-10 business days||RM xx|
Delivery delays can occasionally occur.
Shipment to addresses
Mbj2u ships to addresses within the Malaysia.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Mbj2u is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.